We want you to love your order. If you are not completely satisfied, we offer a 30-day money-back guarantee.
Returns
- You have 30 days from delivery to request a return.
- Items should be unused and in their original packaging where possible.
- To start a return, email support@shopzonee.com with your order number and the reason for return.
Damaged or Wrong Items
If your item arrives damaged, defective or incorrect, email us a photo within 7 days of delivery. We will send a free replacement or issue a full refund.
Refunds
Once your return is approved, your refund will be issued to your original payment method within 5–7 business days.
Exchanges
Need a different item? Contact us and we will be happy to help.